Returns Policy

Returns Policy

All sales at Cardews of Oxford are final. We do not accept returns or offer refunds on any products once purchased, except in the following circumstances:

• The item arrived damaged or defective
• You received the wrong item

If your order arrives in an unsatisfactory condition, please contact us within 14 days of receipt at enquiries@cardewoxford.co.uk with your order number and a photograph of the issue. We will arrange a replacement or refund at our discretion.

We are unable to accept returns on opened food and beverage products for hygiene reasons in accordance with UK consumer regulations.

Thank you for shopping with Cardews of Oxford.